Viorne is a platform that connects customers and suppliers, where they can can engage in transactions, discover new opportunities, and build fruitful relationships.
Viorne Net Ltd is committed to protecting your privacy. This Policy applies to your use of Viorne products, services, and website located at www.Viorne.com on all platforms.
This Privacy Policy explains what personal data we collect through the Services, how we use and share that data and your choices concerning our data practices.
By providing us with your personal data when using the Services, you consent to the processing of your personal data as described in this Privacy Policy. If you do not agree with the data practices described in this Privacy Policy, you should not use the website.
1. Information we collect
Personal Data You Give Us
You are free to explore the Website without providing any Personal Information about yourself.
When you sign up for or use our online services, you voluntarily give us certain Personal Data, including contact information, such as your name, e-mail address, company name, address, phone number, and other information about yourself or your business. Personal Information can also include information about any transactions, both free and paid, that you enter into on the Website, and information about you that is available on the internet, such as from Facebook, LinkedIn, Twitter and Google, or publicly available information that we acquire from service providers.
Automatically Collected Data: When you use our services, the following information is created and automatically logged in our systems:
- Log data: Information (“log data”) that your browser automatically sends whenever you visit the Website, or that the Apps automatically send when you use them. Log data includes your Internet Protocol (“IP”) address (so we understand which country you are connecting from when you visit the Website), browser type and settings, the date and time of your request, and how you interacted with the Services.
- Cookies: Information from cookies and other technologies stored on your device. Please see the “Cookies” section below to learn more about how we use cookies and other technologies.
- Device information: Includes type of device you are using, operating system, settings, unique device identifiers, network information and other device-specific information. Information collected may depend on the type of device you use and its settings.
- Usage Information: We collect information about how you use our Services, such as the types of content that you view or engage with, the features you use, the actions you take, the other users you interact with and the time, frequency and duration of your activities.
Information we collect from third parties
From time to time, we may receive Personal Information about you from third party sources including partners with which we offer co-branded services or engage in joint marketing activities, and publicly available sources such as social media websites.
Information About Children
The website is not intended for or targeted at children under 18, and we do not knowingly or intentionally collect information about children under 18 If you believe that we have collected information about a child under 18, please contact us at legal@Viorne.com, so that we may delete the information.
2. How We Use Data
Compliance with Our Privacy Policy
We use the information we collect only in compliance with this Privacy Policy.
We Never Sell Personal Information
We will never sell your Personal Information to any third party.
We use the data we collect, described above:
- To authenticate users,
- Provide the services
- respond to customer support requests
- otherwise to fulfill the obligations under the Terms of Service.
- improve your browsing experience by personalizing the Website and to improve our current services
- send information and content to you which we think may be of interest to you by post, email, or other means and send you marketing communications relating to our business.
- promote use of our services to you and share promotional and information content with you in accordance with your communication preferences.
- provide other companies with statistical information about our users -- but this information will not be used to identify any individual user.
- send information to you regarding changes to our Customer Terms of Service, Privacy Policy (including the Cookie Policy), or other legal agreements
We may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, we do not transfer your Personal Information to the third party.
Operations
We use the information – other than Client Data - to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Service. We process Client Data solely in accordance with the directions provided by the applicable Client or User.
Improvements
We use the information to understand and analyze the usage trends and preferences of our Visitors and Users, to improve the Service, and to develop new products, services, features, and functionality. Should this purpose require EngageBay to process Client Data, then the data will only be used in anonymized or aggregated form.
Communications
We will send you updates and information about our new products and services, upcoming events or other promotions or news by email or push notification. Where required by law, we will only send you marketing information if you consent to us doing so at the time you provide us with your Personal Data. You may opt out of receiving such emails by following the instructions contained in each promotional email we send you or by updating your user settings. We will continue to contact you via email regarding the provision of our Services and to respond to your requests.
If you ask us to delete your data or to be removed from our marketing lists and we are required to fulfil your request, we will keep basic data to identify you and prevent further unwanted processing.
Customer Testimonials and Comments
We post customer testimonials and comments on our Website, which may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's name and testimonial.
Use of Credit Card Information
If you give us credit card information, we use it solely to check your financial qualifications and collect payment from you. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
External Websites
Our Website provide links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.
3. Security of your Personal Information
We use a variety of security technologies and procedures to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. All Personal Information is protected using appropriate physical, technical and organizational measures.
4. Sharing and Disclosure
Other users of the Services can see the information that you upload to your public profile at the Services.
We may share your Personal Data and other information with certain third parties in the following circumstances:
- Service Providers: To assist us in meeting business operations needs and to perform certain services and functions your Personal Data may be shared with third-party providers of hosting, email communication and customer support services, analytics, marketing, advertising. For more details on the third parties that may place cookies through the Website, please see the “Cookies” section below. Following our instructions, these parties may access, process or store Personal Data in the course of performing their duties for us.
- Compelled Disclosure: We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
5. Data Retention
We will keep your Personal Data for as long as reasonably necessary for the purposes described in this Privacy Policy, while we have a legitimate business need to do so, or as required by law (e.g. for tax, legal, accounting or other purposes), whichever is the longer.
6. How to Access & Control Your Personal Data
Reviewing, Correcting and Removing Your Personal Information
You have the following data protection rights:
- You can request access, correction, updates or deletion of your personal information.
- You can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information.
- If we have collected and processed your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
- You have the right to complain to a data protection authority about our collection and use of your personal information. Contact details for data protection authorities in the EEA, Switzerland and certain non-European countries (including the US and Canada) are available here.
To exercise any of these rights, please contact us at hello@viorne.com
7. Cookies
The Website uses cookies and other technologies to make it easier for you to use the Services during future visits, monitor traffic on our website or apps and to personalize instructional content. For more information, please refer to our Cookie Policy.
8. Changes to our Privacy Policy
We will periodically update this Privacy Policy and keep this page current with all the updates. We encourage you to review this page regularly to keep yourself updated. If the changes are significant, we will notify you through an email on the registered email address.
9. Contact Us
If you have any questions about this Policy, please feel free to reach us by email at hello@viorne.com